Privacy Policy

Under UK law, the processing of personal data is governed by the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. ClaimYours is a trading style of Baker Hardman Ltd. It is committed to protecting and respecting the privacy of its website users, and as the data controller, we take the necessary steps to ensure compliance with these regulations when handling any data that you provide to us.

 

Data Controller and Purpose of Processing

Claim Yours, as a trading style of Baker Hardman Ltd., processes personal data for the management and submission of claims, assessing eligibility, and fulfilling obligations under the claims process. We may also use personal data for marketing, customer service, and communication about our services, subject to your consent.

The personal data we collect may include, but is not limited to:

  • Full name
  • Contact details (email, phone number, address)
  • Date of birth
  • Financial information
  • Claim history
  • Any relevant documentation provided for processing claims

 

Our Data Protection & Privacy Notice outlines our policies for the collection, processing, storage, and sharing of personal data. We collect and process personal data from you when you request services from us, report a problem with our site, or contact us in any other way. This data includes your name, contact details, and any other information you provide to us. We only process personal data for the purposes for which it was collected, and we ensure that it is accurate and up to date.

 

In addition to personal data, we may collect information about your computer, including your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This information is collected using cookies, which are small files stored on your computer. Our website uses analytical cookies, which allow us to recognise and count the number of visitors and see how they move around the site. This helps us to improve the website’s functionality and user experience.

 

We use the information we collect from you to provide you with the services you request, to notify you about changes to our services, and to offer you other services that we think may be of interest to you. We may also use your data to carry out our obligations under any contracts between us and to comply with any legal obligations. We will only share your personal data with our group companies, service providers, or other third parties if it is necessary to provide you with the services you have requested or for other legitimate purposes.

 

The legal bases for processing your personal data are:

  • Performance of a contract (to manage and process claims)
  • Legal obligations (for compliance with regulatory and legal requirements)
  • Consent (for marketing or where required by law)

 

Third-Party Sharing:

We may share your personal data with third-party service providers, such as financial institutions, insurance companies, claims processing agents, or legal advisors, to fulfil the purposes for which the data was collected.

 

Data Retention:

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with our legal obligations and industry standards. Typically, we retain personal data for 6 years after the completion of the claims process.

 

Your Rights:

Under the GDPR, you have the right to request access to, correction, deletion, or restriction of your personal data, the right to data portability, and the right to object to processing in certain circumstances. To exercise these rights, please contact us using the details provided in our Data Protection & Privacy Notice.

 

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance the user experience and analyze website performance. By using our website, you consent to the use of these cookies. For more information on the cookies we use, please refer to our Cookie Policy.

 

Regulatory Information:

ClaimYours is a trading style of Baker Hardman Ltd., which is authorised and regulated by the Solicitors Regulation Authority (SRA). As a regulated firm, we are subject to the SRA’s Code of Conduct, which includes obligations to protect client confidentiality and personal data.

 

Terms and Conditions:

 

1. General Terms & Conditions of Use

Claim Yours provides assistance in assessing potential mis-sold PCP and HP finance agreements. We collaborate with regulated solicitors and/or claims management companies to help users understand their eligibility for a claim.

2. Disclaimer

The information provided on this website is for general guidance only and does not constitute legal or financial advice. Claim eligibility is assessed on a case-by-case basis, and we do not guarantee successful outcomes. You should seek independent legal or financial advice where necessary.

3. Fee Structure & No Win, No Fee Terms

If your claim is successful, a percentage of your compensation may be deducted as a fee. Full details of fees and charges will be provided before you proceed with any claim.

4. Time Limits for Claims

Claims for mis-sold PCP or HP finance agreements are subject to statutory time limits. Typically, you must claim within six years of signing the agreement or three years from when you first became aware of the mis-selling. It is your responsibility to ensure your claim is submitted within these timeframes.

5. Acceptable Use Policy

By submitting a claim, you confirm that the information provided is accurate to the best of your knowledge. Knowingly submitting false or misleading information may result in legal consequences.

In summary, ClaimYours takes the protection of your personal data seriously and is committed to complying with UK data protection regulations. We only collect and process personal data for legitimate purposes, and we ensure that it is accurate and up to date. We use cookies to improve our website’s functionality and user experience, and we only share your personal data with third parties when it is necessary to provide you with the services you have requested or for other legitimate purposes.

 

Company: ClaimYours

Registration reference: 13061192

Authorised and Regulated by the Solicitors Regulation Authority.